DWSUK COVID-19 Policy

DWSUK COVID-19 Policy

Update - Wednesday 2nd April

As an online retailer, we are still processing and despatching orders. Orders for all deactivated firearms including deactivated handguns will now only be sent via ParcelForce (£20 fixed charge for UK mainland exc. the Highlands, etc.). These will normally be sent on a next day service depending on when during the day an order is placed. Please be aware that at this time, ParcelForce are changing their operating procedures quite frequently. In particular, please ensure that you are available to receive your order as even where available, depot collection are not appropriate during the current lockdown. Orders for smaller items normally delivered by Royal Mail (magazines, inert rounds, slings, etc.) will be processed but will now be sent via Hermes and less frequently than our usual daily despatch. Delivery times will vary significantly during this period. At this time, we are unable to ship small items to the Isle of Man.

Future Plans

Should the situation deteriorate significantly and particularly with regard to the delivery networks, we will suspend all payment options from our online store apart from Credit/Debit Card Reservation. This method does not require immediate payment but allows customers to place an order and reserve items. We will then make contact to collect payment once we are confident that items ordered can be delivered.